Case codes

Each mass tort case has a short code that identifies it in webhook payloads. Including a CaseCode field in your status updates helps us route them to the correct case, especially if you handle multiple case types.

Case codes are configured per partner during onboarding. You can use whatever convention your system already uses — we map your codes to our internal case identifiers.

Multi-firm routing

If your organization routes leads to multiple law firms, you can include a LawFirm field in your status updates to tell us which firm is handling the lead. This is optional — only relevant if you sub-route.

We're flexible on how you encode this. Some partners use a separate field, others embed it in the case code. We'll configure the mapping that works for your system during onboarding.

Adding new cases

Adding a new case type requires zero code changes on either side. Contact us with the new case code and we'll add it to your partner configuration. Typically done same-day.